JIRA Confluence Engineer

Company: Direct IT Recruiting Inc.

Location: Toronto

Status: 6 Month Contract

Job Reference No: 610

Job Category: Jira, Confluence Administration, Agile

Career Level: Intermediate to Senior

Number of Staff to Supervise: N/A

Work Experience: 3+ years JIRA, Confluence Administration, Agile, ITIL

Industry: Financial

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JIRA Confluence Engineer

 

Job Title: JIRA Confluence Engineer

Company: Direct IT Recruiting Inc.

Location: Toronto, Ontario

Status: 6 Month Contract

Job Category: Jira, Confluence Administration, Agile

Career Level: Senior      

Work Experience: 3+ years JIRA, Confluence Administration, Agile, ITIL

Industry: Financial

                               

DESCRIPTION:

 

The Software Engineer will be working within the Software Configuration Management Team as the subject matter expert of JIRA and Confluence. 

 

The main function of a Software Engineer is to perform a wide variety of installation, configuration and upgrading of servers and related hardware and software in a LAN, WAN and stand-alone environment, providing investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure.

 

RESPONSIBILITIES:

• Complete configuration, installation and support of equipment to the specifications of the business.

• Influence the long term strategy for new and existing technology initiatives.

• Maintain configuration and support documentation.

• Maintain multi-site network operations, software applications, operating systems through regular maintenance.

• Maintain software applications and operating systems through regular maintenance.

• Manage assigned projects and program components to deliver services in accordance with established objectives.

• Manage technology solutions relationships to enable the efficient development of business systems.

• Manage the overall relationship and engagement process between technology solutions and technology infrastructure at a senior level.

• Supervise the administration of systems and servers to ensure availability of services to authorized users.

• Troubleshoot malfunctions of hardware, software applications and security systems to resolve operational issues and restore services.

• Develop, promote, and maintain successful relationships between clients and service providers.

 

REQUIREMENTS:

• 5-7 years of overall professional experience. 

• 3-5 years of experience working with JIRA and Confluence administration.

• Excellent understanding of Agile development methodology.

• Excellent communication skills, written and verbal.

• Broad knowledge of IT Systems engineering.

• Experience with system capacity and planning, as well as functional configuration and audit.

• Experience with system planning and capacity tools and analyses.

• Ability to understand customer needs in order to provide excellent service.

• Ability to establish, build and maintain healthy working relationships.

• Ability to impact decisions within and outside own organization.

• Proven ability to manage multiple priorities concurrently.

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required.

 

ASSETS:

• 1-3 years of GitHub administration experience.

HP ALM experience.